Emily Santina Client Review – PATRICIA AND JACK WILSON

EMILY AND HER TEAM PROVIDED OUTSTANDING SERVICE, ABOVE AND BEYOND WHAT WE EXPECTED, INCLUDING UNIQUE MARKETING IDEAS AND STRATEGIES, AND EFFECTIVE COMMUNICATION. IN ADDITION, SHE TOOK EXCELLENT CARE OF THE PROPERTY WHILE IT WAS VACANT, INCLUDING MAKING SURE THE PIPES DIDN’T FREEZE DURING COLD WINTER TEMPERATURES. UNFORTUNATELY THE PROPERTY WAS SEVERELY DAMAGED BY A TORNADO AND WE NEEDED TO TAKE IT OFF THE MARKET FOR REPAIRS, WHICH TOOK SEVERAL MONTHS. EMILY’S SERVICE WAS AMAZING DURING THIS STRESSFUL TIME AS SHE REMAINED AVAILABLE NOT ONLY TO US BUT TO THE CONTRACTOR AS WELL SO HE COULD COMPLETE THE REPAIRS. EMILY SUCCESSFULLY NAVIGATED THE TORNADO REPAIR PROJECT WITH GRACE, AND THEN SHE PATIENTLY STARTED THE LISTING PROCESS OVER, WITH NEW PICTURES AND UPDATED DOCUMENTS. EMILY REMAINED POSITIVE, OPTIMISTIC, COMPASSIONATE AND EMPATHETIC THROUGHOUT THE ENTIRE PROCESS, INCLUDING THE NATURAL DISASTER. WE ARE MOST GRATEFUL FOR HER TALENTS, PROFESSIONALISM, AND A SUCCESSFUL OUTCOME!

— PATRICIA AND JACK WILSON, SELLER • Verified on RealSatisfied • 20-MAR-2025